Privacy | CanadaMartB2B

1. Introduction

CanadaMart ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and platform. By using CanadaMart, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including: name, company name, email address, phone number, and business details when you register as a buyer or supplier; quote request details including product requirements, budget, and location; communications you send to us through the contact form or email.

3. How We Use Your Information

We use the information we collect to: operate and improve the CanadaMart platform; match buyers with relevant verified suppliers; send quote requests to appropriate suppliers; communicate platform updates and relevant supplier news (with your consent); comply with legal obligations; and detect and prevent fraud or misuse of the platform.

4. Information Sharing

We do not sell your personal information. We share buyer RFQ details with matched suppliers as part of the quote process. Supplier profile information is displayed publicly on the platform. We may share information with service providers who assist us in operating the platform, subject to confidentiality obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to: access the personal information we hold about you; request correction of inaccurate information; withdraw consent to our use of your information (subject to legal and contractual restrictions); and file a complaint with the Office of the Privacy Commissioner of Canada.

7. Cookies

We use cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, though disabling cookies may affect platform functionality.

8. Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

9. Contact

For privacy-related inquiries or to exercise your rights, please contact us at info@canadamart.ca.